Terms & Policies

Real West Horseback Vacations

We require a non-refundable deposit of 1/3 the total cost of the trip per person to confirm your space on a ride payable by cheque. Your balance is due 3 weeks prior to trip departure. Your deposit is completely non-refundable; however, it is transferable to the same kind of trip in the same year or the following year. No refunds will be given on any trip in progress. Please note that this policy is non-negotiable.

Wilderness Adventure Pack Trips and Ultimate Circle Backcountry Pack Trip

Due to the expense and staff involved in the above mentioned trips, we require a non-refundable/non-transferable deposit of 1/3 the total cost of the trip per person to confirm your space on the ride payable by cheque. Cancellation of your ride will result in forfeiture of your entire deposit. No refunds will be given on any trip in progress. Please note that our cancellation policies are non-negotiable; for this reason we strongly recommend trip cancellation insurance. Your balance is due 3 weeks prior to trip departure.

ReservartionsSome of the scenery you will see on your trip

To make a reservation for one of our trips, simply fill out the information request form and send electronically, print the form and put it in the mail, phone or email us.

You will need to make hotel reservations for the night before and the night after your trip. We recommend the following:
The Lakeview Inn & Suites (780) 865-2575
Black Cat Guest Ranch: 1-800-859-6840
Tammy's B&B - Brule, AB. (780) 865-1354

Confirmation of Reservation

We require a non-refundable deposit of 1/3 the total cost per person to confirm you space on a ride. If we receive notification of your cancellation 3 weeks prior to trip departure, your deposit can be transferred to a trip this season (upon availability) or held over to the next season

Payments

We accept Traveller's and personal cheques as well as cash, VISA and Mastercard. If making payments by VISA or Mastercard, please phone us with the credit card information. All credit card information is kept strictly confidential by our office.

IndemnitiesRigging

We strongly recommend that all of our guests purchase travel, health and cancellation insurance. Each rider will be required to sign a waiver releasing "Horseback Adventures LTD." from all risks. Safety experts recommend hard hats and narrow boots, but we do not supply these items.

Wilderness Pass Fee ( Backcountry user Fee)

Parks Canada now charges this fee to anyone staying in the backcountry of the park overnight. The cost is $9.00 per night per person to a maximum of $63.00(subject to change by Parks Canada) This fee is to help offset the costs of maintaining the national parks, wildlife monitoring, public safety and information. As a result we will be adding this backcountry fee to the cost of your trip. Payment for the backcountry user fee is by check made payable to: Receiver General of Canada. This can be sent to us along with your trip payment and we will then forward it to Parks Canada. Prices are subject to change by Parks Canada.

Gratuities

Gratuities for our staff are customary and very much appreciated!

Limitations

With a herd of 50+ horses, we can accommodate just about anyone but please note that some restrictions on age and weight do apply.